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Sign in

Your town chooses how staff sign in, and can set different rules for different roles. The choices are:

  • a passkey (your device's fingerprint, face or PIN),
  • a password plus a code from an authenticator app, never a password alone, or
  • a one-time code emailed to your own address.

For administrators, shared mailboxes (such as clerk@) and personal webmail addresses are not accepted, so each administrator has an address that belongs to one named person.

Sign-in codes are sent to your email, so keep that mailbox secure. If you think someone else has used your sign-in, tell an administrator at once.

Check your own sign-in​

Open Your sign-in in the admin menu to see how you sign in and your recent sign-in activity. Some sensitive changes, such as changing a role or a sign-in rule, ask you to confirm again first.

Change the sign-in rules (administrators)​

Go to Settings, then Sign-in rules.